Customer service

Service & support

At Meckano, providing outstanding service has always been our top priority. Our professional team spans development, customer service and support, research, and strategy. Our clients enjoy professional and personalized assistance and guidance through multiple convenient communication channels—from the moment the system is implemented in the organization and throughout all operational processes, including payroll, human resources, departments, branches, and management.

Meckano is dedicated to retaining its clients, with representatives proactively conducting conversations and offering a range of supplementary training sessions and additional module integrations as part of the service. Our clients receive monthly system updates as part of their SaaS subscription, implemented smoothly without disrupting ongoing operations. We believe that professional and reliable support is key to achive positive outcomes, successful system integration for organizational management, and efficient use of Meckano.

We’re here for you

Our teams are ready to assist you across multiple channels.

Business hours

Sunday–Thursday: 9:00 a.m.– 5:00 p.m.

Friday–Saturday: Closed

Holiday Evenings: 8:30 a.m. – 12:30 p.m.

Behind every success are people who feel at home

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